CSA FAQ’s
Q: Why do I have to pay a non-refundable deposit?
A: Your deposit is part of the membership price. It is deducted from the total payment amount. The deposit is non-refundable because Marian Farms is looking for a serious commitment from all their members. In order to make a CSA production plan for the season the farm needs to allocate resources such as land, transplants, and other farm inputs. Planting cycles cannot be changed over night, it requires a lot of pre-planning to make sure we are able to satisfy our CSA members.
Q: What happens if I have financial hardship or have to re-locate and I am unable to finish my membership commitment?
A: You will be refunded if you are able to find a replacement for the remainder of the season.
Q: What happens when I go on vacation I am unable to pick up my box?
A: When you are going out of town you will have to be responsible to have your box picked up at your drop off site. Donate a box to a friend or family member, they will love having fresh fruits and vegetables. This kind gesture makes a great gift!
Q: Whom do I contact if I have any questions or feedback regarding my membership?
A: Whether you have administrative questions or feedback, We always appreciate any feedback regarding box contents and quality. The most effective way to give us feedback is either by e-mail, our website contact link, or when you submit a payment.
Q: I just found out about your CSA and I would like to join, but it is already in the middle of the season – can I still join?
A: If Marian Farms has available space we can take on mid-season members. Payments are pro-rated monthly or annually and a deposit is still required. Contact us for opening availability.
